{
  "title": "問い合わせ流量 — 受注管理から経理への手作業転記が最大流路",
  "subtitle": "平日1日あたり平均処理件数（2026年6月、20営業日）",
  "unit": "件/日",
  "sources": [
    { "id": "sales", "label": "受注管理" },
    { "id": "support", "label": "顧客サポート" },
    { "id": "ec", "label": "EC" }
  ],
  "targets": [
    { "id": "erp", "label": "基幹ERP" },
    { "id": "accounting", "label": "経理手作業" },
    { "id": "analytics", "label": "分析基盤" }
  ],
  "flows": [
    { "sourceId": "sales", "targetId": "erp", "value": 340, "note": "標準APIで15分ごとに自動連携" },
    { "sourceId": "sales", "targetId": "accounting", "value": 420, "note": "請求区分と費目を担当者が再入力。月約140時間" },
    { "sourceId": "sales", "targetId": "analytics", "value": 180, "note": "日次バッチで案件実績を連携" },
    { "sourceId": "support", "targetId": "erp", "value": 160, "note": "返品・交換情報を登録" },
    { "sourceId": "support", "targetId": "analytics", "value": 210, "note": "問い合わせ分類と満足度を連携" },
    { "sourceId": "ec", "targetId": "erp", "value": 380, "note": "注文・在庫引当をリアルタイム連携" },
    { "sourceId": "ec", "targetId": "analytics", "value": 260, "note": "行動・購買イベントを連携" }
  ]
}